Refund and Returns Policy

Shipping and Return Policy for

Electro-2024

Effective Date: 12/16/2024

At Electro-2024, we strive to provide a seamless shopping experience. Please review our Shipping and Return Policy carefully to understand your rights and obligations when purchasing from us.

1. Shipping Policy

We aim to ship your orders promptly and efficiently. The following terms apply:

a. Shipping Costs: Shipping prices are determined based on the dimensions, weight, and shipping class of the items purchased. Final shipping charges will be calculated and displayed at checkout.

b. Shipping Times: Estimated delivery times vary depending on your location and the shipping method chosen at checkout. Please note that delivery times are estimates and not guaranteed.

c. Shipping Carriers: We use reputable carriers to ensure your items arrive safely. Tracking information will be provided once your order ships.

d. International Shipping: For orders outside the U.S., customs duties, taxes, and additional fees may apply and are the responsibility of the customer.

2. Return Policy

We value your satisfaction. If you are not completely satisfied with your purchase, you may return eligible items under the following conditions:

a. Eligibility for Returns:

Returns are accepted within 15 days of receiving your order.

Items must be returned in the same condition as received, including all original packaging and accessories.

Products purchased during a sale or promotion are considered final and are not eligible for returns.

b. Return Process:

To initiate a return, please contact our customer service team at [Insert Contact Email or Phone Number] with your order details.

Once your return is approved, you will receive instructions on how to send your item back to us.

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

c. Refunds:

Approved refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

3. Non-Returnable Items

The following items are not eligible for returns:

• Products purchased during sales or promotions.

• Items that have been used, damaged, or are not in their original condition.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 5 days of receiving your order. We will work with you to resolve the issue by offering a replacement or refund, as appropriate.

5. Contact Us:

If you have any questions about our Shipping and Return Policy, please contact us:

Email: info@electro-2024.com

Thank you for choosing Electro-2024. We appreciate your business and look forward to serving you again!